Adjustment

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Table of contents

Summary

An adjustment is a direct manipulation of the commission data and totals in RPM. An adjustment is a one-time change that only affects the commission run it is done in.

Item adjustment

Set the net billed, gross commission, and agent rate of a single item. When an item is adjusted it will use the new values and commission rules will no longer be applied.

  • Use: directly manipulate a single item for any reason.
  • Example: One time special rule
  • Example: Fix bad data
  • Example: Workaround when an addendum won’t work.
  • Note: Does not automatically apply to future runs, must be redone manually if required.

Adjustment

Affect the commission of an agency independent and/or supplier.

  • Use: Modify the commission total (payout) of an agency.
  • Use: Take care of discrepancies between the data and the actual deposit.
  • Use: Handle a special one-time sale or bonus.
  • Example: Loan / loan payment
  • Example: A chargeback that didn't show up in the commission data
  • Example: Make up for errors in past runs
  • Note: Does not automatically apply to future runs, must be redone manually if required.

Security

Staff users

  • In commission reports
    • Adding adjustments requires the "Edit commission items, adjustments" privilege.
    • Viewing, adjustments requires the "View commission items, adjustments" privilege.
  • In processes management

Agency managers

  • In commission reports
    • Agency managers may view adjustments that reference their agency.

Agency reps

  • n/a

Modules

  • The adjustment requires the "Commissions" module.

Adding an adjustment

Items are adjusted from the "Item details" page, click "Adjust value". Adjustments are managed on the adjustments page, click "Adjustments" on the commission run page.

More

History

  • Phoenix: Separate supplier and agency adjustments replaced with a unified adjustment.
  • This page was last modified 20:14, 19 Dec 2007.
  • This page has been accessed 1328 times.